Refund policy

We want you to be happy with cmsweb.nl. If you are not, you get a full refund within 14 days of your payment, no questions asked.

14-day money-back guarantee

For every payment to cmsweb.nl (a new subscription, a renewal or a plugin) you can request a full refund within 14 days of the payment. You do not need to give a reason.

How to request a refund

• Email us at [email protected] with the email address you paid with and, if you have it, the invoice number.
• If you paid online, you can also request the refund directly from Paddle at paddle.net or via the link in your payment confirmation.

How you get your money back

Online payments are handled by our online reseller Paddle.com, the Merchant of Record for your order. Paddle refunds the amount to the payment method you used. It usually reaches your account within 5 to 10 business days. If you paid by bank transfer, we transfer the amount back to your account.

After the refund, the subscription or plugin you paid for ends.

After 14 days

Your subscription never renews automatically and we never charge you automatically. If you want to stop, simply do not renew: your site keeps working until the end of the paid period.

Questions

cmsweb.nl is a service of MJSweb.nl (Marcel Heeren). Questions about a payment or refund? Email [email protected]. See also our terms and conditions. Your statutory consumer rights always apply.